Good Choosing

Do you want to sound smarter today? I have got something for you. mmhmm, #bossbetter sometimes means “sound smarter.”
“There is no right choice. There is only good choosing.”

What do you want for dinner? Cheesecake Factory?
What do you want for dinner? How about a place where you get to eat hearty pasta and creamy dessert? You have been craving those!

What is the plan to improve our customer experience?
Let’s put more manpower at the cashier.

What is the plan to improve our customer experience?
From the data, seems like the largest number of complaints came from slow check out, followed by “could not find help.” We could deploy more staff to the cashier or we could teach our teams to own the entire customer journey.


How can I be happy?
Find my passion.

What do I enjoy doing?
What do I value?
What am I?

Enjoy the choosing.