“Confronting the Problem Without Confronting the Person”

If your objective is to achieve a goal, deliver results, hit a deadline, deliver a product, then when there are problems, you should try your best to lead the conversation to focus on the problem and not the person. (Of course if you really think the problem is the person, bookmark this newsletter, and read… Continue reading “Confronting the Problem Without Confronting the Person”

Defining Culture?

What’s your definition of culture? “How a group of people behave?” “A feeling you use to make hiring decisions?” I spent almost 15 years at Nike and Apple, two brands where we drank Kool-Aids, instead of beer, on Friday afternoons. The most valuable thing from all the kool-aid drinking?  Culture needs to be “lead-able,” practical,… Continue reading Defining Culture?